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The first pack of your order / complete kit will be delivered to you FREE of charge within approximately 14 working days from the date your order has been confirmed. If you don’t like your first pack/complete kit, you can return within 14 working days of receiving the first delivery from us with any seals and shrink-wrap intact. Please call us on 0844 493 5401 or email firstname.lastname@example.org to find out our return address and how to send your first pack back to us for a refund
We believe that you will be 100% satisfied with your scale model but in some cases, you might need to cancel your subscription. There is no commitment and so no obligation to continue your subscription. If you wish to cancel your subscription at any time after the 14 working days following receipt of your first pack, you are free to do so at any time. However, we would advise that you provide us with 28 days notice of cancellation as otherwise pack/s may already be on their way to you and we will be unable to prevent the delivery. Please let us know by calling 0844 493 5401 or emailing to email@example.com for cancellation of your subscription.