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I've received a plank bender but I'm not sure how to use it, can you explain?

What is the frequency of HMS Victory?

How much will each issue of HMS Victory cost me?

 I have received a damaged gun, what should I do?

I previously collected a build up HMS Victory, is this the same one from several years ago?

If I take out a subscription to HMS Victory what will I be entitled to?

How many issues does each HMS Victory magazine binder hold?

Issue 2 HMS Victory - Part 13 in the pack does not match the image, what is correct?

I have received a warped piece on HMS Victory, what should I do?

How much will each issue of HMS Victory cost me?

How long will this take me to build?

What is the frequency of HMS Victory?

Can I get the free gifts without subscribing to HMS Victory?

Will I get paint as part of this collection?

Are the figurines that come with the collection pre painted?

What is your telephone number for the HMS Victory Collection?

How many issues are there in the HMS Victory Collection?

What is your postal address?

How do I contact you?

 

 

I've received a plank bender but I'm not sure how to use it, can you explain?

The idea of the AL plank bender is to do just that, it puts indentations or notches into the plank surface allowing the plank to bend.  If it’s the first time you have used one, gently squeeze the handles. Over squeezing may snap the wood completely.

Depending on how tight a bend needs to be made, the plank can also be soaked in warm water or steamed.

 

What is the frequency of HMS Victory?

HMS Victory is published every 7 days.   If you have a subscription, we will send you a parcel with 2 issues in your first and second parcel and then 4 issues once a month thereafter.  

If you have started your subscription behind the current issue we will send you a parcel more frequently until you catch up to the current issue on sale.

If you have not yet subscribed, please go to http://shop.deagostini.co.uk/build-the-hms-victory.html.

 

How much will each issue of HMS Victory cost me?

Issue 1 costs only £1.99 (€2.50), and issue 2 onwards costs £5.99 (€7.99).

If you have not yet subscribed, please visit http://shop.deagostini.co.uk/build-the-hms-victory.html

 

I have received a damaged gun, what should I do?

We are sorry to hear that.  Please can you return the damaged gun to the following freepost address, we'll then send you out a replacement.

Deagostini UK Ltd
Freepost NAT20038
Follingsby Park
Gateshead
NE10 8BR

 

I previously collected a build up HMS Victory, is this the same one from several years ago?

No, this is a completely different model from De Agostini and Artesania Latina.

The parts are of a very high quality so that you can build a museum quality replica.

We have no association with the model previously released.

 

If I take out a subscription to HMS Victory what will I be entitled to?

Build a unique diorama of the HMS Victory in the midst of battle. This collection builds up to a 1:86 scale detailed model of one of the world’s most famous ships. The model comes alive with the addition of the ship’s crew, all individually modelled to represent intense activity in the heat of a naval engagement – complete with Admiral Nelson at the helm.

Every weekly issue comes with new elements of your model, including the wooden hull pieces, metal cannon and all the sails and rigging. You’ll also receive detailed, historically authentic die-cast figures of the officers and crew of the Victory, to reconstruct the ship mid-battle with complete accuracy.

The finished model also has a removable cutaway section to show the action below decks, including some of the Victory’s 100 cannon in the process of being fired.

The accompanying magazine gives detailed modelling instructions as well as background on the Golden Age of Sail – famous battles, powerful ships and the lives of the world’s most famous commanders.

If you subscribe, you will receive some fantastic benefits including

  • Free gifts, exclusive to subscribers
  • Email
  • Dispatch 1 - Free issue plus a Free magnifying glass
  • Dispatch 2 - Free magazine binder 
  • Dispatch 3 - Free toolkit 
  • You should never miss out on an issue
  • We will strive to have your issues with you before they are available in the shops
  • The convenience of having your issues delivered direct to your door

To subscribe to any of our magazines, please visit  http://shop.deagostini.co.uk/build-the-hms-victory.html

How many issues does each HMS Victory magazine binder hold?

Magazine binders are a great way to keep your collection in pristine condition as well as keep all your magazines together and in the correct order.  HMS Victory magazine binders hold 20 issues each.

Subscribers are sent them automatically when required throughout the collection, but they can also be purchased securely online by following the link to Back Issues from our http://shop.deagostini.co.uk/filter-by/back-issues/build-hms-victory/.

 

Issue 2 HMS Victory - Part 13 in the pack does not match the image, what is correct?

Query

On page 10 where it shows the next components, part 13 does match the part in the pack, however, on page 11 in step one of the assembling instructions the part is shown different. On the image part 13 is shown with 2 square cut outs to the top of the part, which do not appear to be on the part that is actually received?

Resolution

Due to very late changes in the manufacturing process part 13 looks slightly different in the picture to that part supplied however, it will have no material effect on the model-making process.

 

How much will each issue of HMS Victory cost me?

Issue 1 costs only £1.99.  The regular price of issue 2 onwards is just £5.99.

If you have not yet subscribed, please visit our  http://shop.deagostini.co.uk/build-the-hms-victory.html

 

 How long will this take me to build?

A model of this size typically takes 2,400 to 3,000 hours to complete.

We provide step by step instructions on how to build the Victory model and will provide components at an appropriate frequency to complete it in the time scales above.

 

What is the frequency of HMS Victory?

HMS Victory is published every week.  If you have a subscription, we will send you 2 issues in your first parcel and then 4 issues in each subsequent parcel.  

We will send you one parcel every 28 days, however if you started your subscription behind the current issue we will send you a parcel more frequently until you catch up with the current issues.

 

Can I get the free gifts without subscribing to HMS Victory?

Free gifts are only available to subscribers.

In addition to receiving free gifts, subscribing is more convenient as we will send your issues direct to your door ensuring that you never miss an issue.

Subscribers receive the following fantastic free gifts

  • Dispatch 1 - Free issue plus a Free magnifying glass 
  • Dispatch 2 - Free magazine binder 
  • Dispatch 3 - Free toolkit                                                                                                                                                                                                                                               

If you have not yet subscribed, please visit our http://shop.deagostini.co.uk/build-the-hms-victory.html.

 

Will I get paint as part of this collection?

We will be providing instructions in the magazine on how to paint the ship to reflect the colour design of Lord Nelson's HMS Victory.  You will need to purchase the paint separately from any model shop or from our online shop.  We will provide details on which paints are needed at the relevant time.

 

Are the figurines that come with the collection pre painted?

No, you will need to paint these yourself.  We'll provide details of what paints to use in the collection.

We believe this is the only model to combine figurines as part of the collection.

 

What is your telephone number for the HMS Victory Collection?

Most of our customers are able to find an answer to their question immediately using this easy to use Answers section of our website and find that it is a convenient way to resolve any queries, and they actually save themselves time and money.


To use, you simply type in a keyword or short question in the Enter a keyword box above. After clicking “Search” you will find a list of possible answers.

If you have a specific question about your account, you can now check it online and see what we have sent to you, which issues have been paid for, and any outstanding balance. Please click here to log into your account. If you have not yet registered, it only takes a few minutes.

If your answer is not here, please call 0845 1489 213.  Calls cost 4p per minute from a landline.  Our telephone lines are open Monday to Friday from 9AM to 5PM.

 

How many issues are there in the HMS Victory Collection?

The build will be completed in 120 issues

 

What is your postal address?

If you would like to write to us, please write to:

Deagostini UK Ltd
Freepost NAT20038
Follingsby Park
Gateshead
NE10 8BR

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