WHEN CAN I EXPECT DELIVERY?
When you place a pre-order on our website, you will receive an ‘Order Confirmation’ email including your details such as billing, delivery address, model name, length of the subscription.
WHEN ARE YOU GOING TO CHARGE MY CREDIT/DEBIT CARD?
Please note that we will take the monthly payments when we dispatch your monthly pack to you. There is no fixed date when we will do this, but it will be approximately every 30 days, unless otherwise notified.
HAVE YOU RECEIVED MY SUBSCRIPTION, I HAVEN’T HAD CONFIRMATION?
When you buy from us online, you will receive your ‘Order Confirmation’ by email. Please check your spam folder as it may have been sent there. If so, please add us to your safe senders list.
WHAT IF I DON’T LIKE THE FIRST PACK?
If you don’t like your first pack, you can return it within 14 working days of receiving the first delivery from us with any seals and shrink-wrap intact. If you wish to cancel at any time after the 14 working days following reception of your first pack, you are free to do so at any time. However, we would advise that you provide us with 28 days notice of cancellation, as otherwise your other pack/s may already be on their way to you and we will be unable to prevent the delivery.
I NEED INSTRUCTIONS TO BUILD MY MODEL?
You will be able to download the instructions for Mazda Cosmo Sport on our website
. If you have difficulties to download your instructions, please email us: firstname.lastname@example.org If you still have any question, please visit the main FAQs page: https://www.model-space.com/gb/faqs