Shipping & Return Information

The first pack of your order or your complete kit will be delivered to you within approximately 6 to 8 working days from the date your order has been confirmed. 

We ship to Canada. Shipping costs are the same for Canada as USA.

If for some reason you need to return a shipment please contact customer service at 877-544-6779 or via email at customerservice@deagostiniusa.com to obtain authorization. We will send you via email a prepaid UPS label that you can print and adhere to the shipping box and drop at your local UPS store or UPS drop box.

Cancellation Information

If you are not completely satisfied and would like to cancel your model subscription please contact customer service at 877-544-6779 or via email at customerservice@deagostiniusa.com.  We will refund your latest month subscription pack received in the prior 30 days.